Reviews
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Olga, 2025.12.24
"Wonderful" office that removes negative reviews.
Rada, 2025.12.23
The first time I took advantage of this service quickly did everything, but to be honest, the roses were not the first freshness. I liked it all, but the quality of the flower is not very good, the balls are super, probably next time it’s better to make a composition with balls, but this is just my opinion, I guess I was just unlucky, I wrote a review for the reason that I always read reviews of others
Administrator, 2025.12.22
Yaroslav, we are very sorry that such an unpleasant situation occurred. We are sincerely apologizing for this incident. We quickly corrected the situation, and delivered one missing rose, and as an apology, a small prize from our company. We very much hope that you will remain our client. For our part, we promise you to be careful next time and not to allow such situations.
Julia, 2025.12.21
Great service !!!! I ordered balloons for a child for his birthday! Well done guys, did not let him down, delivered everything on time. The balloons are bright, beautiful. Thank you
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QUESTIONS - ANSWERS
To place an order on the Felicita website, follow these steps: choose the product you're interested in, click "Add to Cart." Proceed to the checkout process, enter your delivery details, and select the payment method. Click "Confirm Order" and wait for the order confirmation with delivery details. After confirmation, await the delivery to the specified address.
Delivery time can vary from 2-3 hours, depending on your location, the chosen time slot, and the workload (if it's during holidays). Express delivery is subject to a different rate
Yes, our service delivers to the region. To inquire about the possibility of delivery and its cost to your locality, please contact our manager
You can check the status of your order in your personal account on the website. Additionally, you will receive notifications about the order status to the email address you provided during the order placement. You can also contact our manager and inquire about the order status using the order number
Yes, we can deliver your order on the same day during our business hours. You can select this option when placing your order, and your order will be delivered on the same day. If the order is placed 1-2 hours before the end of the business day, you should check with our manager for the possibility of same-day delivery
For a more successful delivery of the bouquet, it's better to provide the recipient's phone number, but in some cases, delivery is also possible without it. Try to provide the manager with as much other information about the recipient as possible so that the courier can easily locate them and deliver your order to the right person