We guarantee that the flower bouquets sent by our customers will consist of fresh and beautiful flowers. If you find that the flowers have arrived in unsatisfactory condition, please contact our customer support as soon as possible. We will be happy to replace the bouquet or refund the cost in accordance with our policies and conditions for the freshness guarantee of flowers. Your satisfaction with the quality of our flowers is our top priority.
Is it possible to deliver without the recipient's phone number?
For a more successful delivery of the bouquet, it's better to provide the recipient's phone number, but in some cases, delivery is also possible without it. Try to provide the manager with as much other information about the recipient as possible so that the courier can easily locate them and deliver your order to the right person.